Returns & Exchanges

At Rhinokey®, we stand behind the precision and durability of our electronics. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to begin the process.

• 2.
  Package Your Gear

  Place the item in its original packaging, ensuring all cables, manuals, and accessories are included to qualify for a full refund.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your package.

• 4.
  Receive Your Refund

  Once our technicians inspect the device, your refund will be processed back to your original payment method within 5-7 business days.